Our client is a high profile tourist attraction, based in Edinburgh.  Reporting to the CEO, a Head of Commercial is required to manage the commercial remit of the organisation, covering strategy, implementation and day-to-day operations. 

KEY RESPONSIBILITIES

Commercial Strategy

·           To create a commercial strategy that meshes with the sponsorship, membership and customer strategies and is aligned to the business strategy

·           To implement the strategy to develop, achieve and sustain target high levels of secondary spend

Commercial Delivery

·          To work with the sponsorship manager to effectively account manage significant corporate partners

·          To take advantage of the membership database for secondary spend

·           To create commercial support packages and events using the organisations facilities and assets

·          To develop all retail opportunities, on site, off site, mail order and on-line

·          To develop new commercial partnerships with affinity products

·          To bring other initiatives to the organisation to further levels of commercial income

Senior Management Group

·          To contribute to the senior management group in developing and managing the business

Team Management

·           To line manage and develop the Retail Specialist

·           To recruit, manage and develop staff to fulfil the organisation’s business and charitable mission

PERSON SPECIFICATION

Qualifications, training and relevant experience

·         Qualified to degree-level or equivalent professional qualification with demonstrable success in a commercially focussed environment.

Technical Competencies

• Influencing and negotiation skills
• Relationship building skills

Personal Qualities

• Excellent communication skills (oral and written)
• First-class influencing and negotiation skills
• Enthusiastic, results driven, co-operative
• Quality approach to work (first time, on time, every time)
• Can work as part of a team or on own initiative
• Ability to provide first-class customer care and service delivery